Oshi Casino Terms & Conditions
These Terms & Conditions govern access to and use of the Oshi Casino website and related services by players in Australia. They explain how accounts work, how deposits and withdrawals are handled, what conduct is expected, and how Oshi Casino manages bonuses, security, and disputes.
By creating an account or using the site, you confirm that you have read and understood these Terms & Conditions and that you will treat gambling as entertainment, not as a reliable way to make money or recover losses.
Acceptance of Terms
By accessing Oshi Casino, registering an account, placing wagers, or using any feature of the site, you agree to be bound by these Terms & Conditions as they apply at the time of use. If you do not agree, you must stop using the website and should not open an account.
These Terms & Conditions apply to all games, promotions, content, and support interactions provided through Oshi Casino. Additional terms may apply to specific games, promotions, payment methods, or features; where those additional terms are presented to you, they form part of the agreement.
Eligibility
Oshi Casino is intended for individuals who can legally participate in online gambling where they are located. You are responsible for ensuring that your use of the site is lawful for you.
- You must be at least 18 years old to create an account and play.
- You must have the legal capacity to enter into a binding agreement.
- You must not be excluded from gambling (by self-exclusion, operator exclusion, or other restriction) in a way that prohibits your participation.
If Oshi Casino reasonably believes that you are not eligible, access may be restricted, the account may be suspended, and verification may be required before any further activity is permitted.
Account Registration
To use real-money features, you must open an account and provide accurate, complete, and up-to-date information. You agree not to impersonate any person, provide false details, or register on behalf of another individual.
You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. If you suspect unauthorised access, you should take immediate steps to secure your credentials and notify Oshi Casino through the official support channel described in the Contact Information section.
- One account per person is permitted unless Oshi Casino expressly authorises otherwise.
- Duplicate accounts, including accounts created to obtain additional bonuses or avoid limits, may result in restrictions, bonus removal, or account closure.
- You must keep your contact details current so that important service messages can reach you.
Verification
To protect players and to help prevent fraud, Oshi Casino may request verification at registration, before withdrawals, or at any point when account activity requires review. Verification may include identity and age checks, payment method ownership checks, and address confirmation.
You agree to provide documents or information that Oshi Casino reasonably requests and to do so within a reasonable timeframe. If verification is incomplete or fails, Oshi Casino may restrict deposits and gameplay, delay withdrawals, or suspend the account until the required checks are satisfied.
Deposits
Deposits must be made using payment methods that you are authorised to use. Oshi Casino may offer a range of payment options; availability can depend on your location in Australia, your bank, or the payment provider.
- All deposits are subject to validation checks and may be declined or reversed where required by a payment provider, bank, or security process.
- It is your responsibility to ensure you understand any fees, exchange rates, or transaction charges applied by your bank or payment provider.
- Funds deposited to your account are intended for gameplay; attempting to use deposits primarily to move money or to obtain non-gaming value may be treated as misuse.
Oshi Casino may set minimum and maximum deposit amounts from time to time. Where limits apply, they will be displayed in the cashier or payment flow.
Withdrawals
Withdrawals are processed to approved payment methods and may be subject to verification, security checks, and review of account activity. Oshi Casino aims to process withdrawal requests efficiently; however, processing times can vary depending on the payment method, banking processes, and verification status.
- Withdrawals may be paid to the same payment method used to deposit where feasible, or to another method approved by Oshi Casino.
- Where required, you must provide proof that you own or control the withdrawal destination.
- Oshi Casino may decline or delay a withdrawal request if there is a reasonable basis to suspect fraud, unauthorised access, chargeback risk, or breach of these Terms & Conditions.
If a payment is made to you in error, you must notify Oshi Casino and you agree to cooperate to return the funds, including allowing corrections to your account balance where appropriate.
Bonuses
Oshi Casino may offer bonuses, promotions, free spins, or other incentives. Each offer can have its own rules, such as eligibility criteria, wagering requirements, game contribution, maximum bet restrictions, and time limits.
By participating in a promotion, you agree to comply with the specific promotion terms presented at the time of the offer. If there is a conflict between promotional terms and these Terms & Conditions, the promotional terms will apply to that promotion to the extent of the conflict.
- Bonuses are intended for recreational play and may be restricted or removed if abused.
- Oshi Casino may limit participation in promotions where it reasonably believes the offer is being used in a way that is not consistent with its purpose.
- Bonus funds and winnings associated with bonuses may be subject to withdrawal conditions stated in the promotion terms.
Acceptable Use
Oshi Casino provides an entertainment service. You agree to use the website in a lawful, respectful manner and in line with the intended use of the platform. This includes behaving appropriately in any chat or community feature and interacting with support staff professionally.
- Use the site only for personal entertainment purposes.
- Provide accurate account information and keep it current.
- Follow game rules and promotional rules as presented on the site.
- Report suspected security issues or account compromise promptly.
Prohibited Activities
The following activities are not permitted on Oshi Casino and may result in restrictions, confiscation of bonus benefits, voiding of wagers where appropriate, suspension, or permanent closure of the account, subject to applicable law and fair handling processes.
- Using the site on behalf of another person or allowing another person to use your account.
- Attempting to manipulate outcomes, exploit game mechanics, or use software, scripts, bots, or automation tools.
- Collusion with other players, including coordinated play intended to gain an unfair advantage.
- Abusing promotions, including creating multiple accounts or using patterns designed primarily to extract bonus value rather than to play normally.
- Engaging in fraudulent payment activity, including chargebacks without genuine cause or use of stolen payment instruments.
- Interfering with the website’s operation, including attempting to bypass security controls or access restricted areas.
Intellectual Property
All website content, branding, software, interfaces, graphics, and materials used on Oshi Casino are protected by intellectual property rights. You may view and use the site for personal, non-commercial purposes only.
You may not copy, reproduce, publish, modify, distribute, reverse engineer, or create derivative works from any part of the site except as permitted by mandatory law. Any unauthorised use may result in account action and may also lead to legal remedies.
Limitation of Liability
Oshi Casino aims to provide a stable and secure service, but the website and games are provided on an “as available” basis. To the extent permitted by applicable law, Oshi Casino is not liable for losses arising from events outside its reasonable control, including interruptions caused by telecommunications failures, payment network outages, or third-party service disruptions.
Nothing in these Terms & Conditions is intended to exclude consumer guarantees or other rights that cannot be excluded under applicable Australian law. Where liability cannot be excluded, it will be limited to the minimum extent permitted by law.
Account Suspension
Oshi Casino may suspend, restrict, or close an account when it reasonably considers such action necessary to protect players, the integrity of the service, or the security of the platform. This may include situations involving verification issues, suspected prohibited activity, payment disputes, or responsible gambling concerns.
- During a suspension, gameplay and withdrawals may be restricted while checks are completed.
- Oshi Casino may request additional information to resolve the issue and you agree to cooperate.
- If an account is closed, legitimate balances will be handled in line with these Terms & Conditions, applicable law, and the outcome of any necessary reviews.
Oshi Casino may also close inactive accounts in line with reasonable operational practices. Where possible, notice may be provided using the contact details on your account.
Privacy
Oshi Casino processes personal information to operate the service, support account security, process payments, and meet operational obligations. Information may also be used to detect and prevent fraud, manage risk, and provide customer support.
Further detail on how information is handled, including categories of data and general retention practices, is described in the applicable privacy documentation made available on the website. You should review those materials before using Oshi Casino.
Responsible Gambling
Oshi Casino supports responsible gambling and encourages players to set boundaries that help keep play enjoyable. Gambling should remain a leisure activity, and you should only stake what you can afford to lose.
Where responsible gambling tools are available on the website, you can use them to manage your play, including limiting deposits, taking breaks, or requesting self-exclusion. If gambling stops being fun or becomes difficult to control, you should seek independent support and consider using available account controls.
Amendments
Oshi Casino may update these Terms & Conditions from time to time to reflect changes in services, security measures, game offerings, or operational requirements. The latest version will be posted on the website and will apply from the time it becomes effective.
If a change is material, Oshi Casino may take reasonable steps to bring it to your attention. Your continued use of the website after changes take effect indicates acceptance of the updated Terms & Conditions.
Contact Information
For questions about these Terms & Conditions or your Oshi Casino account, you can contact customer support at [email protected].
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